Tyreeta Young

2209 Harbor Light Lane #115 t Winter Park FL 32792

312-933-0550 t tyreetayoung@yahoo.com

Project Manager

Experienced professional with proven success in utilities, telecom, and wireless environments. Strong ability to oversee tasks from concept to completion ensuring they are completed on time and within budget. Demonstrated skills in developing and implementing processes and procedures that improve company efficiencies. Expertise in installing, maintaining and repairing communications systems.

 

 

Contact Centers t Business Development t Client Relations t Vendor Management t

Oracle t PeopleSoft t Mainframe t Salesforce t Infrastructure t Process Improvement t Telecommunications t Alcatel Lucent t Ericsson t Microwave Backhaul t Construction t

Site Acquisition/Network Integration t Cost Reduction t Resource Management t Microsoft Office Suite

 

COM-ED/EXCELON, Oak Brook, IL2015-Present

Project Manager/Transmission and Distribution Contractor

Create and implement project plans and timelines with key internal and external stakeholders. Determine resources to address project scope and requirements. Follow project progress and activities to ensure schedules are met and project stays within budget. Update project status, budget, and inventory. Identify and communicate scope changes internally and externally. Work with customers to uncover and resolve issues. Help communicate directly with clients including regularly-scheduled meetings and calls. Contribute to project profitability by understanding how timelines and accuracy contribute to bottom-line. Learn about customer business needs and contribute actionable solutions to meet goals and objectives. Perform quality and safety audits. Facilitate challenge meetings.

t       Successfully oversee projects with budgets between $300K and $1M.

 

O’NEAL INSURANCE GROUP, Chicago, IL    2010-Present

Insurance Broker

Provide clients with medical, life, and health coverage options through companies including Blue Cross/Blue Shield, Humana, Aetna, and United Health Care. Specialize in Medicare insurance.

 

AT&T, Schaumburg, IL                                                                                                                                      2014-2015

Project Manager/Site Development/Microwave, ETTCS, FTTCS, NSB Contractor

Oversaw real estate and development operations for assigned programs to ensure projects met scheduled timelines and budgets. Facilitated vendor deployment meetings and reported results to senior management and stakeholders. Established, implemented, and maintained standardized procedures for tracking deliverables and updating milestones and financial reports. Directed all aspects of third-party vendor arrangements including pricing, invoicing, and purchase order approvals. Implemented systems and resources to meet marketing and project schedules. Ensured compliance with defined milestones. Maintained accurate records internally and within document control systems. Supervised BP, zoning, site lease processes. Proactively built and maintained strong customer relationships. Led internal process and clearance tasks with ATT policies and procedures before construction.

t       Completed 325 assigned sites by fourth fiscal quarter.

 

MASTEC NETWORK SOLUTIONS, Addison, IL         2009-2014

Project Manager/Site Acquisition and Construction/Microwave, De-Coms, ETTCS,

Directed quality, schedules, budgets, financial tracking/reporting, and completion for assigned wireless infrastructure projects for new site build and modifications to existing facilities. Planned and implemented internal and external personnel needs including project coordinators and construction managers. Prepared work scope, pricing, resources, and schedules. Supervised site acquisition, engineering, and construction projects. Monitored safety plan and work performance of internal staff and resources and external vendors including safety inspections. Reviewed financials and prepared cost proposals based

Continued…

upon established unit rates and/or vendor cost proposals. Led financial cycles including bidding and proposals, purchase orders, review and vendor invoice approval. Managed inspection and acceptance work performed by vendors and company resources. Reported project progress to defined milestones.

t       Decommissioned 20+ sites, brought Ethernet to more than 300 locations, and constructed more than 250-plus with microwave.

 

CRICKET COMMUNICATIONS, Chicago, IL                                                                                            2008-2009

Project Manager/Telco and Power Contractor

Supervised installation of 3G and 4G cell towers. Compiled, verified, and correlated technical data relating to construction/engineering functions. Managed schedules and progress database used for project execution and reporting/monitoring progress. Oversaw mobility provisioning, engineering, and ordering. Created, analysed, and reviewed monthly shipping. forecasts. Collaborated with construction team to coordinate site completion and determine H-Frame Ready/Telco/Power Ready dates. Determined cell site readiness and provided contractor field planning, coordination, and oversight of cell site construction. Created Service NOW change request tickets. Served as key contact for LEC Communication. Facilitated vendor deployment meetings, reporting to senior management and stakeholders.

t       Completed CSR Request, ASR, IWOS, AOTs, IWOS, and Bill Trac Pro projects on time/budget.

t       Ensured telco and power were launched to 100-plus sites in new market.

 

T-MOBILE USA, Downers Grove, IL                                                                                                           2005-2007

Telco Facilitator/Engineer/PC/PM

Directed conduit and Telco circuit ordering and installations. Verified equipment, created work orders, and reported milestones to senior leadership. Coordinated power projects and radio access networks. Managed building permit and lease approvals plus T1s, and DS1s. Identifying DeMarc’s. CSR Request, and ASRs. Served as key contact for LEC Communication.

t       Identified telco locations for 200+ places.

 

SBC, Rosemont, IL                                                                                                                                                     2004-2005

Network Services Project Manager

Processed and managed Frame/ATM billing. Disconnected and installed ATM/Frame/PVC circuits. Built segments and paths. Created and distributed monthly reports. Tracked report issue closures including those requiring MetaSolv involvement. Tracked and resolved billing, credit, or outage disputes. Served as key contact for project manager on ATM/Frame product ordering. Verified money was credited to customer accounts. Ensured customer satisfaction and services level objectives were met or exceeded. Collaborated daily with sales team to review customer contracts and pricing.

t       Resolved outage issues, ensured network switches were properly identified for engineering, and secured circuit installation.

 

ALLEGIANCE TELECOM, Lombard, IL   1999-2004

Switch Network Engineer/Provisioner Contractor

Built network and collocation facilities required for switch, voice and data circuits. Configured designs for Lucent 5ESS switches, digital cross connect systems, and router facilities. Engineered Network DS3’s, T1’s and trunks to ILEC point of interface used for voice and data networks. Managed project network migrations, hot cuts and network optimizations. Tracked, researched, and resolved ILEC order issues. Handled engineering for Alcatel DACs (LMC and SMC). Processed LECs ASRs and T1s for initial trunks and augments.

t       Oversaw 8 switching projects in Dallas, Houston, Austin, St. Louis, San Antonio, and Fort Worth.

 

 

Bachelor of Science, Business/Psychology, Elmhurst College, Elmhurst, IL

 

Associate of Arts, Liberal Arts, Triton College, River Grove, IL

 

 

Illinois Insurance (Casualty, Property, Life, and Health), 2007-Present